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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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W Slade

June 28, 2025

5  out of  5
rating by W Slade
"Amy is by far at the top of of her field and maybe the best State Farm agent! She is the most responsive by far. And she is versed in all the home and auto products!"
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Heidi Cave

June 24, 2025

5  out of  5
rating by Heidi Cave
"Amy and Marka are always so easy to work with. They are thorough and have made me feel more comfortable with insurance than I ever had experienced by anyone else. They are always happy to help and go above and beyond to make things easier for me! I would give them 100+ stars in Google would allow. Highly recommend!"
We responded:
"Thank you, Heidi! We appreciate you and your good vibes, you’re a gem! "
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Taylor Short

March 4, 2025

5  out of  5
rating by Taylor Short
"If you’re looking for a new agent, look no further. Marka & Amy Turner have been a breath of fresh air. This office clearly cares about their clients and gets the job done."
We responded:
"I’m so glad Marka could help! We appreciate the kind words, thank you!! "
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bob bane

January 14, 2025

5  out of  5
rating by bob bane
"Everyone I have ever worked with at this company has went above and beyond. They have always been very understanding while helping me understand what coverage I may need and breaking down the cost. I would 100% highly recommend giving them a chance."
We responded:
"Thank you so much! We’re happy to have you! "
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Mary Trini Reyes Rodríguez

November 9, 2024

5  out of  5
rating by Mary Trini Reyes Rodríguez
"Excelente servicio,buen trato Amy Turner muchas gracias muy complacida con todo."
We responded:
"Thank you so much, Mary! We are happy to have you and appreciate your business! "
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Scott Smith

October 22, 2024

5  out of  5
rating by Scott Smith
"Great customer service! Amy and her team are always helpful answering our questions, changing/adding coverage, etc. Marka is fantastic and always prompt, helpful and efficient."
We responded:
"Thank you, Scott, we think Marka is pretty great too! We appreciate you and your family! "
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Joseph Hall

June 4, 2024

5  out of  5
rating by Joseph Hall
"1phone call and things were handled"
We responded:
"Thank you!! Glad we could help!"
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Robin Gibson

May 23, 2024

5  out of  5
rating by Robin Gibson
"I had to redo some of my car insurance and renter's insurance. Lisa made it so easy and explained everything to where I could understand it. Thanks, State Farm"
We responded:
"Thanks so much, Robin! We appreciate your business! "
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Megan Dotson

May 23, 2024

5  out of  5
rating by Megan Dotson
"Amy is amazing and so personal! She is the only agent I like doing business with. I have two teen drivers and her pricing has been the most reasonable and fair, she is also so quick to respond to any messages I may leave her. Amy is the best!!! If you are looking for a new agent or insurance company she is the one to call!!"
We responded:
"Thank you for your kind words, Megan! We appreciate you!! "
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Jane Ashmore

April 25, 2024

5  out of  5
rating by Jane Ashmore
"Lisa is very friendly and efficient with her quotes. She was able to save me money by switching to State Farm insurance. Thank you Lisa!"
We responded:
"Thank you, Jane! Lisa is pretty great! We appreciate your business! "
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kevin moon

April 23, 2024

5  out of  5
rating by kevin moon
"Very helpful, friendly, and quick service! Always have had a great experience!"
We responded:
"Much appreciated, Kevin! Thank you! "
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Mark Gentry

April 19, 2024

4  out of  5
rating by Mark Gentry
"Lisa is always helpful when speaking about our policies. She always looks to figure out ways to come up with the best coverage and the lowest cost."
We responded:
"Thank you, Mark! We appreciate your business and thank you for supporting our office! "
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John Keefe

April 15, 2024

5  out of  5
rating by John Keefe
"Lisa was very polite. She explained the policies very well especially the effective dates. I appreciate her reminding me to call my old insurance company to cancel the old policies. Saved a sizable amount by insuring home and auto this year with State Farm."
We responded:
"Thank you for the kind words, John! We appreciate your business and we’re happy to have you as one of our new customers! "
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Scott Close

April 11, 2024

5  out of  5
rating by Scott Close
"I would highly recommend Amy Turners State Farm office in Pendleton Indiana for all of your insurance needs. Lisa Daugherty has been outstanding in assisting me with my home, auto, boat and golf cart insurance plans"
We responded:
"Thanks so much, Scott! We think Lisa is pretty great, your kind words are much appreciated! "
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Barbi Nunemaker

February 24, 2024

5  out of  5
rating by Barbi Nunemaker
"For anyone looking for an insurance agent, I HIGHLY recommend Amy Turner’s State Farm office in Pendleton! I have been with Amy over 12 years. The honesty and work ethic I witness when I talk with Lisa Daugherty in her office is always outstanding! When you are seeking a dependable area insurance agent, I am certain the knowledge, professionalism, and work ethic of Amy and Lisa will prove to be able to bring you the same great results that I continue to experience with her agency after all these years!"
We responded:
"Thank you SO much, Barbi!! We appreciate you and your happy smile very much! "
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Laura Baker

February 21, 2024

5  out of  5
rating by Laura Baker
"All of the staff at this office are amazing! They can answer any question we toss out! Lisa is so kind and thoughtful! Outstanding customer service!!"
We responded:
"Thank you so much, Laura, we love Lisa too! We appreciate you!"
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Kim Findlay

February 20, 2024

5  out of  5
rating by Kim Findlay
"Love Lisa so much. She is always there to help. For over 14 years. Best ever"
We responded:
"Thank you, Kim! Your kind words are much appreciated! "
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Beth Phillippe

January 31, 2024

5  out of  5
rating by Beth Phillippe
"This office is the BEST!!! Anytime I have a question, they are just a phone call/text away with an answer! Amy, Lisa & Marka are a true pleasure to work with. Thank you ladies for all you do. :)"
We responded:
"Thank you, Beth! We value and appreciate you very much! "
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Rob Daugherty

January 30, 2024

1  out of  5
rating by Rob Daugherty
"I would strongly recommend individuals shopping for homeowners or auto insurance to take their business somewhere else. I have been underserved and undervalued as a long time state farm customer. The lack of advocacy and restitution have cause me to leave State Farm forever. In June of 2023 we had a storm come through causing significant hail damage to my home. I called Amy's office to file a claim, and an adjuster was sent out to assess the damages to my roof/gutters/downspouts. My adjuster looked at my roof and proceeded lied to me and a family member on four separate known occasions that he would call me back and never did. I had to keep reaching out to the adjuster and Amy's office to get him to call me back. Through weeks of getting the run around it was finally determined by the adjuster that I only had damage to one slope of my roof. I have had multiple contracts report that I have hail damage all over my entire roof, but State Farm only wanted to pay for one slope. My shingles on my roof are also no longer manufactured. I called Amy to advocate for my home and my family that I did not agree with the adjusters assessment and would like it to be reinspected by someone else. I informed Amy that the adjuster was a known liar, and I did not trust any of his work. No effort for restitution was made on her part. She informed me that State Farm has a process and they stick to it. She told me I would not be allowed to have the roof reinspected by another State Farm adjuster even though the adjuster I was assigned was clearly dishonest. The lack of support from my agent and dismissal of my requests left me feeling very frustrated and taken advantage of. I am still as of January 30, 2024 trying to get closure on this roof matter. State Farm also had very high rates. I shopped around and was able to save $800 a year on car insurance and $850 a year on my home owners insurance."
We responded:
"My team and I always strive to do our best for our customers. I’m sorry we didn’t meet your expectations. "
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Joe Jackson

January 15, 2024

5  out of  5
rating by Joe Jackson
"Awesome help with a claim we had with a vehicle that caught on fire. All the customer service people in the office and from their call centers have been amazing, friendly, helpful, and timely."
We responded:
"Thank you, Joe! We’re happy to hear that! "
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Joyce Ulm

January 11, 2024

5  out of  5
rating by Joyce Ulm
"We have been with Amy Turner State Farm since around 2014 ish. We left State Farm for a year (a friend recommended another company) and we switched back to Amy Tuner State Farm. The other company raised our rate! Amy Turner is great to work with, has a friendly staff & is local for us. Highly recommend!"
We responded:
"Thank you, Joyce! Thanks for the opportunity to earn back your business, we’re happy to have you back! "
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Leigh Berline

January 11, 2024

5  out of  5
rating by Leigh Berline
"Amy and her staff have consistently been there for me in my insurance needs through every car I’ve owned in the last 20+ years, my homeowners policies, and a renter’s policy. They can correctly answer any question about any scenario and advise you on the best, safest, and wisest plan of action. Always answer the phone, ready to help! I highly recommend Amy Turner and her State Farm team! 👍🏼"
We responded:
"Thank you so much, Leigh! This means a lot, we appreciate you very much! "
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Brandon Hughes

July 20, 2023

5  out of  5
rating by Brandon Hughes
"I’ve been with Amy Turner for 10+ years and have wonderful customer service and able to get ahold of her or someone in her office anytime I have needed something. They also have great perks like being part of their community and having food trucks as a treat for their customers from time to time. If you are not experiencing this from your current agent/office I would suggest giving them a call."
We responded:
"Thank you, Brandon! We appreciate you and always enjoy and call or visit from you! "
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Brandi Thomas

July 20, 2023

5  out of  5
rating by Brandi Thomas
"Great agency! Amy and staff are so easy to work with and very prompt with any request I have had. I would recommend this agency for all your insurance needs."
We responded:
"Brandi we appreciate you! Thank you! "
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Sydney H.

July 20, 2023

5  out of  5
rating by Sydney H.
"Lisa Daughtery was a family friend, so I got insurance through her because she was a friend of my parents. But when I bought my first car and the agent who sold it to me gave me a hard time and sent me into an anxiety attack, Lisa stepped up and fought for me harder than anyone I've ever seen. She gave him a call, then called me back and told me everything was perfect. I'm never switching my agent. Best insurance team ever. (:"
We responded:
"Thank you, Sydney! We think Lisa is pretty great too! "