State Farm® Insurance Agent Amy Turner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Trini Reyes Rodríguez
November 9, 2024
"Excelente servicio,buen trato Amy Turner muchas gracias muy complacida con todo."
Scott Smith
October 22, 2024
"Great customer service! Amy and her team are always helpful answering our questions, changing/adding coverage, etc. Marka is fantastic and always prompt, helpful and efficient."
"Thank you, Scott, we think Marka is pretty great too! We appreciate you and your family! "
Joseph Hall
June 4, 2024
"1phone call and things were handled"
"Thank you!! Glad we could help!"
Robin Gibson
May 23, 2024
"I had to redo some of my car insurance and renter's insurance. Lisa made it so easy and explained everything to where I could understand it. Thanks, State Farm"
"Thanks so much, Robin! We appreciate your business! "
Megan Dotson
May 23, 2024
"Amy is amazing and so personal! She is the only agent I like doing business with. I have two teen drivers and her pricing has been the most reasonable and fair, she is also so quick to respond to any messages I may leave her. Amy is the best!!! If you are looking for a new agent or insurance company she is the one to call!!"
"Thank you for your kind words, Megan! We appreciate you!! "
Jane Ashmore
April 25, 2024
"Lisa is very friendly and efficient with her quotes. She was able to save me money by switching to State Farm insurance. Thank you Lisa!"
"Thank you, Jane! Lisa is pretty great! We appreciate your business! "
kevin moon
April 23, 2024
"Very helpful, friendly, and quick service! Always have had a great experience!"
"Much appreciated, Kevin! Thank you! "
Mark Gentry
April 19, 2024
"Lisa is always helpful when speaking about our policies. She always looks to figure out ways to come up with the best coverage and the lowest cost."
"Thank you, Mark! We appreciate your business and thank you for supporting our office! "
John Keefe
April 15, 2024
"Lisa was very polite. She explained the policies very well especially the effective dates. I appreciate her reminding me to call my old insurance company to cancel the old policies. Saved a sizable amount by insuring home and auto this year with State Farm."
"Thank you for the kind words, John! We appreciate your business and we’re happy to have you as one of our new customers! "
Scott Close
April 11, 2024
"I would highly recommend Amy Turners State Farm office in Pendleton Indiana for all of your insurance needs. Lisa Daugherty has been outstanding in assisting me with my home, auto, boat and golf cart insurance plans"
"Thanks so much, Scott! We think Lisa is pretty great, your kind words are much appreciated! "
Barbi Nunemaker
February 24, 2024
"For anyone looking for an insurance agent, I HIGHLY recommend Amy Turner’s State Farm office in Pendleton! I have been with Amy over 12 years. The honesty and work ethic I witness when I talk with Lisa Daugherty in her office is always outstanding! When you are seeking a dependable area insurance agent, I am certain the knowledge, professionalism, and work ethic of Amy and Lisa will prove to be able to bring you the same great results that I continue to experience with her agency after all these years!"
"Thank you SO much, Barbi!! We appreciate you and your happy smile very much! "
Laura Baker
February 21, 2024
"All of the staff at this office are amazing! They can answer any question we toss out! Lisa is so kind and thoughtful! Outstanding customer service!!"
"Thank you so much, Laura, we love Lisa too! We appreciate you!"
Kim Findlay
February 20, 2024
"Love Lisa so much. She is always there to help. For over 14 years. Best ever"
"Thank you, Kim! Your kind words are much appreciated! "
Beth Phillippe
January 31, 2024
"This office is the BEST!!! Anytime I have a question, they are just a phone call/text away with an answer! Amy, Lisa & Marka are a true pleasure to work with. Thank you ladies for all you do. :)"
"Thank you, Beth! We value and appreciate you very much! "
Rob Daugherty
January 30, 2024
"I would strongly recommend individuals shopping for homeowners or auto insurance to take their business somewhere else. I have been underserved and undervalued as a long time state farm customer. The lack of advocacy and restitution have cause me to leave State Farm forever. In June of 2023 we had a storm come through causing significant hail damage to my home. I called Amy's office to file a claim, and an adjuster was sent out to assess the damages to my roof/gutters/downspouts. My adjuster looked at my roof and proceeded lied to me and a family member on four separate known occasions that he would call me back and never did. I had to keep reaching out to the adjuster and Amy's office to get him to call me back. Through weeks of getting the run around it was finally determined by the adjuster that I only had damage to one slope of my roof. I have had multiple contracts report that I have hail damage all over my entire roof, but State Farm only wanted to pay for one slope. My shingles on my roof are also no longer manufactured. I called Amy to advocate for my home and my family that I did not agree with the adjusters assessment and would like it to be reinspected by someone else. I informed Amy that the adjuster was a known liar, and I did not trust any of his work. No effort for restitution was made on her part. She informed me that State Farm has a process and they stick to it. She told me I would not be allowed to have the roof reinspected by another State Farm adjuster even though the adjuster I was assigned was clearly dishonest. The lack of support from my agent and dismissal of my requests left me feeling very frustrated and taken advantage of. I am still as of January 30, 2024 trying to get closure on this roof matter. State Farm also had very high rates. I shopped around and was able to save $800 a year on car insurance and $850 a year on my home owners insurance."
"My team and I always strive to do our best for our customers. I’m sorry we didn’t meet your expectations. "
Joe Jackson
January 15, 2024
"Awesome help with a claim we had with a vehicle that caught on fire. All the customer service people in the office and from their call centers have been amazing, friendly, helpful, and timely."
"Thank you, Joe! We’re happy to hear that! "
Joyce Ulm
January 11, 2024
"We have been with Amy Turner State Farm since around 2014 ish. We left State Farm for a year (a friend recommended another company) and we switched back to Amy Tuner State Farm. The other company raised our rate! Amy Turner is great to work with, has a friendly staff & is local for us. Highly recommend!"
"Thank you, Joyce! Thanks for the opportunity to earn back your business, we’re happy to have you back! "
Leigh Berline
January 11, 2024
"Amy and her staff have consistently been there for me in my insurance needs through every car I’ve owned in the last 20+ years, my homeowners policies, and a renter’s policy. They can correctly answer any question about any scenario and advise you on the best, safest, and wisest plan of action. Always answer the phone, ready to help! I highly recommend Amy Turner and her State Farm team! 👍🏼"
"Thank you so much, Leigh! This means a lot, we appreciate you very much! "
Brandon Hughes
July 20, 2023
"I’ve been with Amy Turner for 10+ years and have wonderful customer service and able to get ahold of her or someone in her office anytime I have needed something. They also have great perks like being part of their community and having food trucks as a treat for their customers from time to time. If you are not experiencing this from your current agent/office I would suggest giving them a call."
"Thank you, Brandon! We appreciate you and always enjoy and call or visit from you! "
Brandi Thomas
July 20, 2023
"Great agency! Amy and staff are so easy to work with and very prompt with any request I have had. I would recommend this agency for all your insurance needs."
"Brandi we appreciate you! Thank you! "
Sydney H.
July 20, 2023
"Lisa Daughtery was a family friend, so I got insurance through her because she was a friend of my parents. But when I bought my first car and the agent who sold it to me gave me a hard time and sent me into an anxiety attack, Lisa stepped up and fought for me harder than anyone I've ever seen. She gave him a call, then called me back and told me everything was perfect. I'm never switching my agent. Best insurance team ever. (:"
"Thank you, Sydney! We think Lisa is pretty great too! "
James Troup
July 17, 2023
"Always very helpful"
"Thank you, James!! "
Chelsea Elliott
December 2, 2021
"I have NEVER had such a wonderful insurance experience in my LIFE. This task can be time consuming, irritating, a major stressor but with Lisa with Amy Turner's Pendleton office this process was utterly amazing. We were in search for homeowners insurance as we are first time homebuyers and had been quoted some outrageous prices by our current insurance and others. Lisa was my last call and she quoted me at less than HALF of what 3 other agencies had quoted me, she then saved me 50 dollars a month on my car insurance and then had my mother in law switch saving her 50 dollars a month as well. I don't think I have ever had such a money saving experience especially when buying a home and having ridiculous numbers thrown your way making you feel as if you wont be able to make it. So when I say she took the weight of the world off our shoulders I mean it. She was so courteous and responsive calling me to update and check in over a 4 or 5 day time span but we finally got it done. I feel like this sounds like one of those state farm commercials but MAN... I have a brand new feeling when I see those commercials LOL! I reccommend this office for ALL of your insurance needs. They are AMAZING! 25 Stars here *************************"
"Thank you so much for the kind words, Chelsea! Lisa is pretty awesome, I’m glad you had a great experience with her. We are happy to have had the opportunity to help you with your auto and home insurance. You made our day—thank you!! Amy"
Gerald w.
August 17, 2021
"They take great care of all my insurance needs and have for many years Amy and Lisa are the best in the insurance business"
"Thanks so much! We appreciate you very much!!"
Amanda W
February 14, 2021
"They go above and beyond to help you."
"Thank you, Amanda! We appreciate you!!"