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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Hall

June 4, 2024

5  out of  5 rating by Joseph Hall
"1phone call and things were handled"
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Robin Gibson

May 23, 2024

5  out of  5 rating by Robin Gibson
"I had to redo some of my car insurance and renter's insurance. Lisa made it so easy and explained everything to where I could understand it. Thanks, State Farm"
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Megan Dotson

May 23, 2024

5  out of  5 rating by Megan Dotson
"Amy is amazing and so personal! She is the only agent I like doing business with. I have two teen drivers and her pricing has been the most reasonable and fair, she is also so quick to respond to any messages I may leave her. Amy is the best!!! If you are looking for a new agent or insurance company she is the one to call!!"
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Jane Ashmore

April 25, 2024

5  out of  5 rating by Jane Ashmore
"Lisa is very friendly and efficient with her quotes. She was able to save me money by switching to State Farm insurance. Thank you Lisa!"
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kevin moon

April 23, 2024

5  out of  5 rating by kevin moon
"Very helpful, friendly, and quick service! Always have had a great experience!"
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Mark Gentry

April 19, 2024

4  out of  5 rating by Mark Gentry
"Lisa is always helpful when speaking about our policies. She always looks to figure out ways to come up with the best coverage and the lowest cost."
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John Keefe

April 15, 2024

5  out of  5 rating by John Keefe
"Lisa was very polite. She explained the policies very well especially the effective dates. I appreciate her reminding me to call my old insurance company to cancel the old policies. Saved a sizable amount by insuring home and auto this year with State Farm."
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Scott Close

April 11, 2024

5  out of  5 rating by Scott Close
"I would highly recommend Amy Turners State Farm office in Pendleton Indiana for all of your insurance needs. Lisa Daugherty has been outstanding in assisting me with my home, auto, boat and golf cart insurance plans"
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Barbi Nunemaker

February 24, 2024

5  out of  5 rating by Barbi Nunemaker
"For anyone looking for an insurance agent, I HIGHLY recommend Amy Turner’s State Farm office in Pendleton! I have been with Amy over 12 years. The honesty and work ethic I witness when I talk with Lisa Daugherty in her office is always outstanding! When you are seeking a dependable area insurance agent, I am certain the knowledge, professionalism, and work ethic of Amy and Lisa will prove to be able to bring you the same great results that I continue to experience with her agency after all these years!"
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Laura Baker

February 21, 2024

5  out of  5 rating by Laura Baker
"All of the staff at this office are amazing! They can answer any question we toss out! Lisa is so kind and thoughtful! Outstanding customer service!!"
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Kim Findlay

February 20, 2024

5  out of  5 rating by Kim Findlay
"Love Lisa so much. She is always there to help. For over 14 years. Best ever"
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Beth Phillippe

January 31, 2024

5  out of  5 rating by Beth Phillippe
"This office is the BEST!!! Anytime I have a question, they are just a phone call/text away with an answer! Amy, Lisa & Marka are a true pleasure to work with. Thank you ladies for all you do. :)"
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Rob Daugherty

January 30, 2024

1  out of  5 rating by Rob Daugherty
"I would strongly recommend individuals shopping for homeowners or auto insurance to take their business somewhere else. I have been underserved and undervalued as a long time state farm customer. The lack of advocacy and restitution have cause me to leave State Farm forever. In June of 2023 we had a storm come through causing significant hail damage to my home. I called Amy's office to file a claim, and an adjuster was sent out to assess the damages to my roof/gutters/downspouts. My adjuster looked at my roof and proceeded lied to me and a family member on four separate known occasions that he would call me back and never did. I had to keep reaching out to the adjuster and Amy's office to get him to call me back. Through weeks of getting the run around it was finally determined by the adjuster that I only had damage to one slope of my roof. I have had multiple contracts report that I have hail damage all over my entire roof, but State Farm only wanted to pay for one slope. My shingles on my roof are also no longer manufactured. I called Amy to advocate for my home and my family that I did not agree with the adjusters assessment and would like it to be reinspected by someone else. I informed Amy that the adjuster was a known liar, and I did not trust any of his work. No effort for restitution was made on her part. She informed me that State Farm has a process and they stick to it. She told me I would not be allowed to have the roof reinspected by another State Farm adjuster even though the adjuster I was assigned was clearly dishonest. The lack of support from my agent and dismissal of my requests left me feeling very frustrated and taken advantage of. I am still as of January 30, 2024 trying to get closure on this roof matter. State Farm also had very high rates. I shopped around and was able to save $800 a year on car insurance and $850 a year on my home owners insurance."
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Joe Jackson

January 15, 2024

5  out of  5 rating by Joe Jackson
"Awesome help with a claim we had with a vehicle that caught on fire. All the customer service people in the office and from their call centers have been amazing, friendly, helpful, and timely."
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Joyce Ulm

January 11, 2024

5  out of  5 rating by Joyce Ulm
"We have been with Amy Turner State Farm since around 2014 ish. We left State Farm for a year (a friend recommended another company) and we switched back to Amy Tuner State Farm. The other company raised our rate! Amy Turner is great to work with, has a friendly staff & is local for us. Highly recommend!"
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Leigh Berline

January 11, 2024

5  out of  5 rating by Leigh Berline
"Amy and her staff have consistently been there for me in my insurance needs through every car I’ve owned in the last 20+ years, my homeowners policies, and a renter’s policy. They can correctly answer any question about any scenario and advise you on the best, safest, and wisest plan of action. Always answer the phone, ready to help! I highly recommend Amy Turner and her State Farm team! 👍🏼"
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Brandon Hughes

July 20, 2023

5  out of  5 rating by Brandon Hughes
"I’ve been with Amy Turner for 10+ years and have wonderful customer service and able to get ahold of her or someone in her office anytime I have needed something. They also have great perks like being part of their community and having food trucks as a treat for their customers from time to time. If you are not experiencing this from your current agent/office I would suggest giving them a call."
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Brandi Thomas

July 20, 2023

5  out of  5 rating by Brandi Thomas
"Great agency! Amy and staff are so easy to work with and very prompt with any request I have had. I would recommend this agency for all your insurance needs."
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Sydney H.

July 20, 2023

5  out of  5 rating by Sydney H.
"Lisa Daughtery was a family friend, so I got insurance through her because she was a friend of my parents. But when I bought my first car and the agent who sold it to me gave me a hard time and sent me into an anxiety attack, Lisa stepped up and fought for me harder than anyone I've ever seen. She gave him a call, then called me back and told me everything was perfect. I'm never switching my agent. Best insurance team ever. (:"
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James Troup

July 17, 2023

4  out of  5 rating by James Troup
"Always very helpful"
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Chelsea Elliott

December 2, 2021

5  out of  5 rating by Chelsea Elliott
"I have NEVER had such a wonderful insurance experience in my LIFE. This task can be time consuming, irritating, a major stressor but with Lisa with Amy Turner's Pendleton office this process was utterly amazing. We were in search for homeowners insurance as we are first time homebuyers and had been quoted some outrageous prices by our current insurance and others. Lisa was my last call and she quoted me at less than HALF of what 3 other agencies had quoted me, she then saved me 50 dollars a month on my car insurance and then had my mother in law switch saving her 50 dollars a month as well. I don't think I have ever had such a money saving experience especially when buying a home and having ridiculous numbers thrown your way making you feel as if you wont be able to make it. So when I say she took the weight of the world off our shoulders I mean it. She was so courteous and responsive calling me to update and check in over a 4 or 5 day time span but we finally got it done. I feel like this sounds like one of those state farm commercials but MAN... I have a brand new feeling when I see those commercials LOL! I reccommend this office for ALL of your insurance needs. They are AMAZING! 25 Stars here *************************"
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Gerald w.

August 17, 2021

5  out of  5 rating by Gerald w.
"They take great care of all my insurance needs and have for many years Amy and Lisa are the best in the insurance business"
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Amanda W

February 14, 2021

5  out of  5 rating by Amanda W
"They go above and beyond to help you."
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derek mckechnie

May 19, 2020

5  out of  5 rating by derek mckechnie
"Amy Turner and her team are always there to handle my insurance needs. Amy was able to save me over a thousand dollars from my previous agent (USAA). The customer service is the best I have encountered. She personally sent me a copy of my golf cart insurance while on vacation in Florida while at a rental desk ! I can can go on and on with the quickness of her team answering questions and helping me. She makes life easier! She covers several cars, rental property, primary home, RV, trailers, golf cart. I would recommend Amy to anyone with any needs. And a shout out to Lisa ! thanks again !"
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Angy M

March 31, 2020

2  out of  5 rating by Angy M
"Refuse to stop calling me even after I blocked them. I found cheaper, better coverage, covers my pitbull and bundled insurance that I love. Please stop leaving me voicemails! I deleted 6 today. Thanks!"